Privacy Policy

Last updated: August 5, 2026

1. Information We Collect

We collect minimal information to provide our directory service:

  • Business Listings: Public business information (name, phone, address, website, hours, services) from public sources and business submissions.
  • Usage Data: Anonymous analytics (page views, search queries, click-to-call events) via privacy-respecting analytics.
  • Form Submissions: Information you voluntarily provide when listing your business or contacting us.

2. How We Use Your Information

  • Display business listings for users seeking emergency services
  • Enable click-to-call functionality
  • Improve our directory quality and coverage
  • Communicate with business owners about their listings
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share:

  • Business listing information publicly on our directory (this is the purpose of the service)
  • With service providers who help operate our site (hosting, analytics) under strict confidentiality
  • When required by law or to protect our rights

4. Cookies & Tracking

We use minimal cookies:

  • Essential cookies for site functionality
  • Anonymous analytics (no personal identifiers)
  • No advertising tracking cookies

5. Your Rights

Under PIPEDA and applicable privacy laws, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent

6. Data Retention

Business listings are kept current. Form submission data is retained for 2 years. Analytics data is aggregated and anonymized after 14 months.

7. Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy. Changes will be posted on this page with an updated date.

10. Contact Us

Questions about this policy? Contact us at [email protected]